Overview
Weekend Day Concierge position at Trinity Estates Streatham Hill
Location – Streatham Hill
Working Hours – Saturday and Sunday 0700-1900
Salary – £13,900-£15,000 per annum
TPG are a well-established and fast-growing Residential Property Management Group operating across the UK. TPG has grown significantly via acquisition and now acts as an umbrella company within the Odevo Group.
We recognise that talent (that’s you) may wish to stay close to home for the best work-life balance, and here at TPG there’s no need to compromise. With developments nationwide, you’ll enjoy the same amazing opportunities and benefits to work in an exciting role with brilliant people.
Are you a Concierge looking for your next exciting role? Do you have experience, or an interest in customer service? Then we have the role just for you! We are looking for a Concierge to join our team!
Your working environment?
This prestigious development consists of 250 units over 7 residential blocks in Streatham Hill. The development has an underground car park and there is the availability of onsite staff parking. Previous concierge experience is an advantage.
What’s in it for you?
We value and promote a positive work-life balance. Providing a balanced, enjoyable career is really important to us, and we work hard to make sure everyone feels a valued part of our organisation. You will receive a competitive salary that will match your skills and experience, as well as the following benefits:
- Perkbox (which offers a range of discounts for shopping and services).
- EAP (Employee Assistance Programme) – Confidential Helpline that helps you navigate life challenges, adverse events, stress, and other issues that may impact your life.
- Financial support towards personal development / training.
- Real opportunities to grow and progress.
- Recognition incentives.
- Employee Referral Scheme and much more…….
Do you have these skills?
- you’ll be a leader who cares passionately about creating a positive and most importantly a safe environment for residents, guests, and your team.
- you’ll be a true expert in customer service, who uses this to lead, engage and inspire others.
- you’re always looking for opportunities to drive the performance of the development.
- you know how to deal effectively with feedback, in the moment. Acting as the main point of contact for all queries.
- your team matters to you, you support them, work together, and build strong working relationships with residents, guests, and external contractors.
- You have experience delivering great customer service, managing complaints, working safely, and working in a team environment.
What will your role look like?
- To be a main point of contact for residents and guests, be responsible for quality customer service, handling day-to-day matters in a prompt and professional manner, decision-making and problem-solving.
- To carry out security inspections and operations as required.
- To assist in the required onsite duties and provide excellent concierge services as prescribed by Property Manager.
- To conduct the required health and safety inspections and activities to assist in keeping the development and workplace a safe environment for all.
TPG are proud to be part of the Odevo Group.
All applicants must be eligible to live and work in the UK, without restrictions. Documented evidence of eligibility will be required from all candidates.
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Salary: 13900-15000
