Overview
Salary: £23114 – £24294
Shift hours: 37
To ensure the efficient day-to-day operation of our admin processes we are looking to recruit a highly motivated, person-centred administrator to join our team.
The role is varied and fast paced with conflicting deadlines, you will need to be able to prioritise conflicting workloads effectively and work calmly under pressure.
It is a rewarding, sometimes challenging role as you will be the first point of contact and will need to be able to communicate clearly and transparently with families and young people. It is also a very rewarding role as you will be part of a team whose focus is on enabling children and young people with special educational needs to achieve the best long-term outcomes possible.
The successful candidate will have:-
- Excellent customer service skills and the ability to communicate effectively with a broad range of stakeholders including, colleagues, partnership organisations and children/young people, parents and carers
- Experience of working in a fast paced, customer focused environment
- Good working knowledge and experience of using IT systems including Microsoft Office packages (Microsoft Word, Outlook, Excel, Teams)
- Experience of data input and data protection awareness
- Ability to multi-task and work under pressure
You will need to be highly literate with at least Level 2 qualifications in English and Maths. Able to communicate with a range or stakeholders including families, children, young people, schools, colleges, health and social care. At all times you will be able to demonstrate a ‘person centred’ approach.
If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.
For full details on the application process please read the attached document labelled ‘Coventry City Council Application Process’
Interview date: 22 May 2024
Reference: coventrycc/TP/382/9463
