Overview

The Sales Consultant is Redrow’s ‘ambassador’ to prospective and existing customers, requiring a professional and courteous image at all times with the aim of making the customer feel important and valued. The job purpose is to promptly respond to all leads generated and aim to achieve required conversion rates; closing sales at the earliest opportunity and best price. The Sales Consultant will be actively involved with all parties to achieve legal completion, and will ensure that properties are ready, to company standards, at handover and that the highest levels of customer satisfaction are delivered.

  • Ensuring every Redrow customer experiences first class customer service

  • Responsible for the customer journey from reservation through to legal completion

  • Taking ownership of the development in all aspects of internal and external presentation

  • Achieving sales of homes and My Redrow options in line with agreed targets for example: legal completions and annual turnover

  • Ensuring the health and safety of customers and colleagues are in accordance with company procedure

Redrow Homes South East

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