THE ALLSAINTS TEAM

At AllSaints we are in the business of feelings – making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we’d love to talk to you.

We’re a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards.

We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.

As a vital member of our team, your role involves conducting Profit Protection Store Visit Audits (PPSV) at various locations, emphasizing a proactive approach to reducing Stock Loss through in store Post Audit Action Plan (PAAP) reviews and staff training. Your responsibilities extend to conducting investigations derived from data driven analysis and physical observations, as well as providing team training and coaching to uphold brand operational standards. Monitoring and managing compliance with North American store operations and overseeing Health & Safety Compliance are crucial components of your role.

WHAT WILL I BE DOING?

• Execute store profit protection visits in all locations, conducting two per year per site.
• Provide 1-2-1 coaching in stores working with teams to inspire them and build confidence in tackling stock loss.
• Conduct investigations working with the people and culture team, including interviews related to loss and risk, based on data mining from PP Audit officer output.
• Evaluate business operations in Mainline, Outlet, and Concession business for loopholes and performance improvements.
• Drive stock loss reduction initiatives through post-audit action plans and store process adherence.
• Contribute to creating and delivering training to support effective reduction in loss and profit.
• Liaise with Local Police and Security organizations on theft cases, ensuring thorough investigations.
• Report any significant lapses in security and manage incident responses as necessary.
• Collaborate with the profit protection manager to influence the business’ guarding provision.
• Monitor physical store security to ensure adequate protection.
• Review brand policies and procedures, ensuring compliance with legal requirements.
• Collaborate with Retail leadership, operations, logistics, people and culture, finance, and other functions to represent department objectives and enhance security controls.
• Attend district and business managers as needed meetings to communicate changes and updates to legislation, providing support, education, and training to store management in theft, fraud, and risk.

WHAT SKILLS DO I NEED?

• Strong investigative experience in a formal or retail environment.
• Excellent communication skills, both oral and written.
• Knowledge of technology-based crime prevention/detection methods.
• Working knowledge of Health and Safety regulations.
• Ability to challenge and influence at all organizational levels.
• Exercises complete discretion, protects confidentiality, and handles sensitive information.
• Maintains professional conduct at all times, serving as a role model for the business.
• Demonstrates honesty and integrity consistently.
• Schedule must remain flexible. Will require travel, including travel outside the United States, to match business needs.
• Expected 60% in-store visits required

EXPERIENCE:

• Knowledge of security equipment, CCTV, Access Control.
• Familiarity with crime prevention techniques.

Pay Range in New York, NY
Exact compensation may vary based on skills, experience, and location.
Base Salary:
$65,000/yr – $70,000/hr

ABOUT THE LOCATION

Our North America region is made up of 76 retail locations across the US and Canada with our flagship store in SoHo, New York City. We are primarily based out of our Los Angeles studios, bringing our brand’ infamous aesthetic to the West Hollywood hills.

WHAT WE STAND FOR

The Customer is the Boss We work as one proud team to get the best for our customers

One Team We are joined up and encourage others to share their ideas

We Do What We Say We Will We know our goals, and we work with clear outcomes in mind

We Are Responsible We are self aware, understand the impact we have on others and are positive about the future