Overview
Overview
0
Job Introduction
Main Responsibilities
- Develop a clear roadmap for Modern/Digital workplace that is based on the needs of the business and agreed with stakeholders.
- Consult with the wider business to assess and understand current and future Modern/Digital Workplace requirements and develop a vision to drive informed and dynamic investment prioritisation decisions.
- Work closely with business to identify and document its Digital Workplace requirements.
- Develop and maintain documentation including designs, technical requirements, deployment procedures, and support articles that will enable and accelerate adoption of the Digital/Modern Workspace.
- Work with stakeholders to continually optimize the governance and decision-making processes within the Digital Workplace
- Develop support processes and service-level agreements for the Digital Workplace across the wider business, working closely with the Service Desk.
- Develop Champions across the wider business and empower those colleagues to promote the adoption of digital/modern workplace practises.
- Collaborates with business partners to determine the right Digital Workplace cost model and facilitates demand planning and management conversations.
- Coordinates with business, data, and Technology architects to align the Digital Workplace and other architectures.
The Ideal Candidate
- Ability to demonstrate experience in technology service delivery, colleague engagement and a passion for innovation.
- Demonstrate experience of the Digital Workplace, collaborative working methodologies and an understanding of cloud Technologies.
- Experience of working in large corporate environment with large scale investment in change with substantial technology implications
- Ability to understand and assess complex and sometimes unfamiliar situations, visualise solutions and see through to resolution.
- Ability to build and leverage working relationships across the various business areas, and engage colleagues and 3rd party to support delivery of suitable solutions.
- Ability to facilitate and present complex problems and recommendations to internal stakeholders to support decision making.
- Ability to communicate effectively at different levels within organisations and to influence successfully and openly at all levels – both inside our organisation and outside in the business
- Shows a systematic, analytical approach to problem solving, a creative thinker, able to challenge, question and innovate with a good knowledge of data and functional analysis, tools, and techniques.
About the Company
Card Factory is the UK’s leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.
In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing.
Benefits
- Pension
- 15% Card Factory colleague discount in-store and online
- Save As You Earn scheme
- Financial Wellbeing Support
- Financial Education Tools
- Salary Advance
- Seasonal incentive schemes
- Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
- Discounted gym membership, mobile phone contracts, and car leasing
- Discounts across 100’s of UK retailers
- Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
- Enhanced Maternity, Paternity, and Adoption leave
This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.
For any questions email: vacancies@cardfactory.co.uk (we do not accept CVs/Applications via email)
We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
No agencies, please.
Sportswift Ltd T/A Card Factory
£50,000 – £60,000 (depending on experience)
cardfac/TP/1411087/23093
