Overview
Are you passionate about delivering a quality service? Do you enjoy problem solving and using your initiative? Would you like the opportunity to join a vibrant, effective team?
At Tarmac, ‘who you are’ matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer.
We are currently looking for a Logistics Planner to join our fantastic Logistics Planning Team at our Tarmac Hendy site in Miskin, Rhondda Cynon Taf, Wales working to ensure the timely and efficient planning of vehicles. This key role will deliver exceptional customer experience to our stakeholders. Office based, this role is commutable from Pontyclun, Penarth, Cardiff, Barry, Bridgend, Port Talbot, Maesteg, Merthyr Tydfil, Cwmbran, Newport and the surrounding areas.
We’re working hard to create a dynamic and inclusive environment and it’s important that our people come from a variety of different backgrounds.
Reporting to the Logistics Supervisor the role of Logistics Planner will work as part of the Logistics Planning team ensuring the timely and efficient planning of vehicles. The team also manage our customer requirements daily to ensure optimisation of capacity in regard to fulfilling customer orders for asphalt and aggregate deliveries.
The role of Logistics Planner will also be responsible for:
- Handling inbound and outbound calls to monitor orders and haulage requirements
- Processing customer orders
- Providing quality customer experience
- Effectively managing customer expectations
- Providing effective communication with key stakeholders both internal and external
- Accurate recording of data
- Effective management of assets and materials, ensuring effective utilisation of vehicles
- Sourcing and management of external haulage companies, managing associated costs
- Ensuring best use of resources to optimise delivery of all customer requirements
- Raising any safety concerns immediately
The ideal candidate for the role of Logistics Planner will have previous experience working in a similar role coordinating fleet deliveries and managing client expectations, within a similar sector however individuals evidencing suitable attributes for the role may be trained.
Suitable candidates for the role of Logistics Planner will also evidence:
- Excellent planning and organisational skills
- Proven customer service and telephone skills
- Superb attention to detail
- Ability to confidently communicate with stakeholders at all levels
- Effective problem solving skills
- Initiative and the ability to make appropriate decisions
- Proven teamwork capability
- Excellent time management skills
- Speed and efficiency in making decisions
- Good geographical knowledge
- Commercial awareness
- Resilience and the ability to work at pace under pressure managing stakeholder expectations
Salary: Excellent Salary + Bonus + Benefits
Location: Pontyclun, Mid Glamorgan, Wales
Job Reference: tarmac/TP/112/5611
