HR Administrator, City of London

We are Hestia. We make a difference. 

At Hestia, we live by our values and are committed to a more equitable, diverse, and inclusive organisation that provides a variety of services such as Domestic Abuse, Modern Slavery, Mental Health & Complex Needs and Criminal Justice. We are committed to empower people to rebuild their lives and regain independence. 

The service you will work in….

Working in our HR Service centre, this role involves HR administration for the whole employee journey, from hiring to leaving. You will advise employees and managers on HR policies and processes, handle people changes and data management, and ensure HR compliance with DBS checks and absence tracking. You will work onsite in Beaufort House, located in Aldgate, London, under the HR Service Centre Manager. 

A day in this role looks like….

As a HR Administrator at Hestia, you will play a crucial role in our Central Services. Your contributions will directly influence the lives of our service users, guiding them towards a path of empowerment and independence.

A day will never look the same and some of the things you can expect to do/be responsible for are:

• Provide full generalist people support for teams across the organisation and within the department.
• Respond to queries from employees and managers ensuring that the HR shared mailbox is managed effectively.
• To update employee data by undertaking work on personnel files, sickness records, employee relations etc.
• Support the employees with the completion of periodical compliance checks including and not limited to Right to Work, DBS, Referencing, etc.
• To support the HR Service Centre Manager with a range of administrative tasks including undertaking correspondence, setting up and maintaining files and spreadsheets, ad hoc projects, and development work, etc.
• Implementing and administering human resources policies and procedure.
• Provide regular updates to the organisation, keeping line managers informed of the workflow and progress within HR.
• To input all people, change information into the HR systems in time to monthly payroll deadline, and to produce employee change letters resulting from such change,
• Support the HR Service Centre Manager with any administrative tasks associated with the restructuring or TUPE processes from beginning to end including providing data (as requested) to colleagues (Human Resource Business Partyers) and take an active role in consultations, including attending meetings (as required), arrange pre-employment meetings for TUPE colleagues, ensuring the whole administration journey is completed.
• Review and maintain HR content on Hestia Nest every quarter and update policies as appropriate, as per guidance from HR Service Centre Manager.
• Provide administration for Reward Gateway, including and not limited to update records on the system, for long service recognition and reviewing benefit applications in line with current procedures.
• Provide cover for HR Administrator duties in periods of absence, including and not limited to onboarding, recruitment, ad hoc tasks, etc.
• Undertake specific ad hoc project work as required by the HR Service Centre Manager.
• To create/produce regular reports for monitoring and management purposes from these systems as well as various monthly reports.
• Engage in weekly and monthly meetings as required, and take an actively collaborative role in these meetings.
• Take responsibility of your own learning and development.

Why Hestia?

Joining Hestia means more than just a job; it’s an opportunity to be part of something bigger. We offer a supportive, inclusive and resolution driven work environment where your contributions are recognised and valued. As a member of our team, you will have the chance to grow both personally and professionally while making a lasting impact on the lives of those we serve.

We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess:

• Experience of working in a HR department provide service to a mid-size organisation.
• Experience of dealing with day-to-day HR queries and having a customer focused attitude.
• Experience in working in a high-volume environment. 
• Working knowledge of Employment Law and generalist HR working practice, policies, and procedures.
• Able to demonstrate a flexible and proactive approach to work.
• Competent IT skills with a good understanding of MS Excel & Word and HRIS experience is desirable but not essential.
• High attention to detail.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer…

Hestia is a disability confident employer, committed to the employment and career development of individual with disabilities. As part of this commitment, we operate a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We will also accommodate reasonable adjustment during the selection and interview process and throughout your employment with us.