Customer Service Assistant, City of Aberdeen

We are excited to be looking for a large number of colleagues to join our BRAND NEW store at Kingshill Park in Westhill, we open in August.  We want you to have the best induction and learn the Wickes way, so we are recruiting now !

If you love the interaction of customer service, that fast paced environment of retail, and are motivated, driven and hungry to learn, we would love to hear from you.  It would be advantageous to have some similar experience, but if you don’t, don’t worry, we will teach you everything you need to know.  

Wickes is more than just the nation’s favourite DIY store. It’s a place where we’ll ask for your ideas, listen to your opinions and value the contributions you make. Chances are you’ve never experienced anything quite like our culture. All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and a passion for being the best we can be. If that sounds like you, we’ll make you feel right at home.

Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the right place, deliveries out on time and payment met with a smile. 

Of course, while you’re creating a helpful and friendly customer experience, we’ll be thinking of new ways to reward, develop and invest in you.  You’ll receive all the training, support and opportunities you need. Think of it as a down-to-earth place to work, where you get to go up in the world. Every day you’ll be dealing with and assisting customers, so it’s important that you offer every person that walks through our doors a high level of customer service. 

You’ll be supported with a fantastic onboarding and induction before we open our new doors.  As well as learning and development, you’ll have the opportunity to grow and develop your career with us. We’ll also equip you with a benefits package that includes:

• Competitive bonus
• Save-as-you-earn scheme
• Contributory pension scheme
• Colleague discount 
• Discount platform including savings and cash back at numerous retailers, savings on gym membership, cycle to work scheme

Our widely recognised wellbeing strategy is something we’re proud of at Wickes. As part of this, we offer a range of health and wellbeing benefits and support, including an Employee Assistance Programme, financial education & loans, and access to parental, menopause, and fertility support.

We aim to create an inclusive workplace with colleagues’ wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process.