Overview
CRM Executive
Salary: Competitive Plus Benefits!
We believe in utilising cutting-edge technology to enhance our customer experience. As we continue to grow, we are seeking a talented CRM Manager ideally with expertise in the Salesforce platform. We are looking for a CRM Manager who will be responsible for managing our customer relationship management system. The ideal candidate will have strong hands-on experience in configuring and customising sales force to support the needs of the sales and marketing team.
- Grow and maintain accurate customer data that complies with appropriate legislation.
- Support the ongoing implementation, development, and roll-out of the database to enhance commercial effectiveness.
- Generate relevant and meaningful insights to drive continuous improvement in marketing and sales performance, empowering Heads of Sales and Marketing to make informed decisions.
- Collaborate with the marketing team to create effective campaigns that contribute to lead generation.- Monitor and manage the sales pipeline to ensure revenue targets are met.
- 25 days annual leave plus bank holidays
- Company bonus scheme
- Outstanding training & development programmes
- Up to £1200 refer a friend bonus
- Full support from our employee assistance programme including a health and well-being app
- Savings and discounts at multiple retailers through our rewards portal
About You
- Proven experience in implementing and managing CRM processes and systems, preferably Salesforce.
- Strong understanding of data compliance regulations.
- Excellent analytical skills with the ability to generate actionable insights from data.
- Demonstrated ability to collaborate with cross-functional teams, particularly with the marketing team.
- Exceptional pipeline management skills with a track record of achieving revenue targets.
About Us
About Us
At LloydsPharmacy Clinical Homecare, with over four decades of experience supporting patients since 1975, we are dedicated to delivering exceptional clinical homecare services to more than 100,000 patients in their own homes, workplaces, or communities across the UK. Our comprehensive range of treatments spans from medication delivery to specialised nursing for complex conditions such as home parenteral nutrition, chemotherapy, IV antibiotics, enzyme replacement therapy, rheumatoid arthritis, multiple sclerosis, and beyond. Working in collaboration with the NHS, pharmaceutical companies, and private medical insurers, we prioritise patient care and are guided by our values of Delivering together, Being Accountable, Giving it our all and Continually Improving to provide the highest standards of service delivery and patient outcomes.
We pride ourselves on being an equal opportunities employer, committed to diversity & inclusion, taking a person-centred approach to our interview process that is fair and free from both discrimination and bias. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our resourcing team
