Overview
Job Title – Accounts Receivable Controller
Salary Details – £27,500.00
Hybrid : 3 days in the Office/2 days work from home
Who are we:
CareTech are one of the UK’s largest providers of children’s services. Through our network of companies, we provide specialist services for children and young adults who have complex needs that include; Social, Emotional and Mental Health (SEMH), autism and a learning disability.
Our Specialist Education Schools and Colleges, Residential Services and Foster Agencies operate across England, Scotland and Wales. We are proud to support over 2,000 children and young adults across our 47 services, who are assisted by 5,500 dedicated staff.
About the role:
An exciting opportunity has arisen to join our friendly Accounts Receivable Childrens Services Team as an Accounts Receivable Controller. You will be working along 4 other AR Controllers responsible for the collection of revenue worth up to £300M annually. Reporting to AR Supervisor you will liaise with both internal and external stakeholders to ensure all revenue is collected in timely manner, cash received reconciled accurately and any queries resolved or escalated.
You’ll also manage any ad-hoc tasks that may come your way.
Who are we looking for:
We are looking for an experienced Accounts Receivable Controller with previous experience in debt resolution, account reconciliation and building strong customer relationships. Experience within private education and social care sector would be desired but is not essential. Our ideal candidate would be enthusiastic towards work, with great attention to details, able to maintain accurate customer accounts and keep management informed about potential credit risks and bad debt.
Accountabilities:
- Responsible for a portfolio of customers within Caretech/Cambian Childrens Services,
- Chasing invoices by phone or email to reduce the debtor balances and debtor days.
- Reconciliation and clearance of unallocated cash balances on a timely basis;
- Ensuring all allocations are documented in line with audit policy & procedure guidelines and filed methodically.
- Work with customers to ensure payments are applied in line with Schedule Breakdown Summaries/Remittance Advice Reports.
- Resolving invoice and billings queries and referring internally, as required, for timely resolution.
- To understand and apply the Data Protection Act when dealing with customers and data recording/storage.
- Producing accurate and timely reconciliations to provide a true picture of the businesses aged debt profile.
- The position holder will be expected to build and maintain good relationships with customers by understanding their operations and determining how best to ensure payment terms are met.
- To ensure monthly cash and overdue debt KPIs are achieved.
- Assisting with internal and external audit requirements as instructed and any ad hoc tasks, if required.
Personal Characteristics
- Personally aligned with our core values and beliefs; care, honesty, open, driven and committed.
- The ability to cope with deadlines and prioritise work demands whilst remaining professional and focused.
- Organised and methodical.
- Adaptable to change in a fast-paced dynamic environment.
- Excellent communication skills and an ability to liaise appropriately with stakeholders and customers at all levels including cross function Department Managers.
- A team player with a collegiate attitude and willingness to help others and go beyond their formal role.
Experience and Skills Required:
Essential
- Proven experience and knowledge of the processes of allocations, postings, journals, debits and credits.
- Intermediate Excel experience (Pivot table, Formulas, V-Look up, Conditional formatting).
- Demonstrable capabilities to produce accurate and timely reconciliations of debtor and sales ledger accounts.
- Previous experience of dealing with large complex ledgers.
- Excellent communication skills and record of accomplishment of building strong relationships with customers.
Desirable
ICM or AAT qualified working towards qualifications.
Credit control experience with NHS/Public sector.
Salary:
Location: Potters Bar, EN6
