Overview

Join our team at Haggerston Castle Holiday Park in Berwick- Upon- Tweed on the shores of Northumberland with its beautiful beaches and lots of Haven fun.

Beal, Near Berwick-upon-Tweed, Northumberland TD15 2PA GBR

Job Details

Come and join our One Great Team here at Haven as a Spa
Receptionist!

As part of our Spa
Team, you will… 

– Be the primary point of contact on our Spa Reception, warmly welcoming
our guests as they arrive
– Schedule appointments and provide support and advice on the
range of treatments available
– Ensure our Guests and Owners relax and unwind with memories that
last a lifetime 

What’s In It For
You? 

– Free use of our Leisure Facilities, including swimming pool  
– Up to 50% Discount off food on Park and 20% discount in our shops  
– Opportunity to use our Corporate Box at the O2 Arena  
– Fantastic Discounts with many national Brands & Retailers  
– 20% Discount to you, your family & friends across Haven & Warner
Leisure Hotels  
– Reward & Recognition Schemes  
– Training and development opportunities including fully funded
qualifications  
– Fantastic Health, Mind & Money Support Programme  
– Enhanced family friendly policies and pay* (eligibility criteria
applied) 

Pay Rates: 16 to 17 £7.50, 18 to 20 £9.97, 21+ £11.44 per hour

Experience and
Qualifications 

You don’t need experience to join our Spa Team. You may already be a
Receptionist, Customer Service Advisor or have experience within the Beauty
industry but if not that’s ok! All we are looking for is… An
organised, customer service focused, natural communicator with a genuine
passion for helping people.

Who are we? 
We’re part of an award-winning Bourne Leisure family, which includes Haven
& Warner Hotels. We have 9,000 fantastic team members and 39 beautiful
seaside locations and our HQ based in Hemel Hempstead. 

What’s it like to work
with us? 

Working with us is ultimately defined by our exceptional people and teams. At
Haven, we take pride in our Breath of Fresh Air culture, which focuses on
valuing and supporting every team member. We prioritise openness and
transparency in our interactions allowing our team members to be their
authentic selves.

Working hours are 30 hours per week, our Spa & Gym is open 9am until 6pm, 7 days a week. We aim to offer flexibility where we can, including full or part time hours. 

We would love to hear from you 
If you would like to apply for this role, click apply now. We will ask you a
few questions which may take around 5 minutes, then click submit and one of the
Team will be in touch. 

What can you expect
during the recruitment process? 

When invited to meet with us, you will have an interview and either a practical
assessment or a skills test, depending on the role. If you require any support
or reasonable adjustments to help you perform at your best during this process,
please let us know.

Diversity, equity, and inclusion are at the heart of who we are and what we do.
Our commitment to these values is unwavering and they are central to our
mission. We encourage applications from all backgrounds, communities and
industries and we are happy to discuss any reasonable adjustments or
flexibility that you may require, including whether a role can be part-time or
a job-share. 

We genuinely care about every candidate’s experience during the recruitment
process and are here to provide support where we can. If you require any
assistance or reasonable adjustments while applying, please don’t hesitate to
reach out to us at resourcingteam@bourne-leisure.co.uk

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