Salary: £21,242-£23,341
Shift Hours: Permanent

Non-Residential Scheme Manager


£21,242 – £23,341

Full Time, 37 hours per week (Monday to Thursday 08.00-16.00 and Friday 08.00-15.30)



About the Role

We have an exciting opportunity for a Scheme Manager at our Sheltered Housing Scheme in Norwich. We are looking for an enthusiastic and motivated individual to provide support to our Residents to enable them to live as independently as possible. The role involves:

  • To deliver a tailored support to residents and to monitor their welfare through support planning.
  • To assist tenants in claiming relevant welfare benefits, maximising their income and ensuring rent is paid through appropriate methods.
  • Responsible for allocation and letting of empty homes within the Scheme.
  • To work with other professional and voluntary agencies to encourage good neighbourhood relations and promote a sense of community.

For full details, please see the Job Description.


About You

All staff and volunteers working for Broadland will always be expected to act in a manner that is consistent with our corporate values and behaviours. 

The role is extremely customer focussed and partnership working will often be required in order to meet the customer’s needs. Consequently, experience of multi-agency working, and a good knowledge of local services is desirable.

The successful candidate will need a minimum of 5 GCSEs (including English & Maths) or equivalent, good numeracy and literacy skills; a strong knowledge of Health & Safety practices and experience of providing support (including welfare and benefits) relevant to Tenants in Social Housing.

About Us

Broadland Housing Association offers more than 5,000 quality homes across Norfolk and North Suffolk believing that everyone deserves a home that meets their needs; we offer a caring, effective and high-quality service that is fair to everyone. We are one of the top 25 Housing Associations to work for in the UK and feature in the top 75 organisations to work for in the East of England.

We allow our team to work Agilely, which means there is greater flexibility in the hours or location that you work; they are provided with the digital tools to work from home or other office locations. Full details can be discussed at the interview process.

We also offer staff many other great benefits such as enhanced annual leave, generous contributory pension scheme and access to an Employee Assistance Programme to support you when you need it – more details on the great benefits our staff receive, is available on our website.

For full details or to apply, please visit our website: https://www.broadlandgroup.org/about-us/work-for-us/current-vacancies/  or contact our recruitment line on 01603 750189 and leave a message or email recruitment@broadlandgroup.org and we will get back to you.

Closing date: Monday 14th November 2022

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