We’re a leading online reviews platform, free and open to all. Our mission is to be a universal symbol of trust. We are well on our way — but there’s still an exciting journey ahead of us. Do you want to join us at the heart of trust?

Sales Development Representative – Asia Region (Mandarin Speaking) 


Trustpilot is currently recruiting for an Account Development Representative to be part of our Account Development Representative team for the Asia region but based out of Melbourne, Australia. 

You will play a pivotal role in ensuring that people around the world continue to see Trustpilot everywhere! 

As an Account Development Representative, you will identify key accounts to target, engage them with tailored content, uncover their business/technical challenges, and position Trustpilot internally as the right solution for them. 

You will proactively contact the various prospects (inbound and outbound) through phone, email and LinkedIn to generate leads that can be qualified and passed over to our Sales Executives to convert. 

You will have a clear career development plan to become an Sales Executive should you want to. We will provide you with all the necessary tools, guidance and mentoring to achieve your goals. 

We are very proud to be one of the most viewed websites in the world and our customers partner with us to help them become better, to be seen more and to sell more.

If you share our values of being open, transparent and collaborative and you want to sell a solution that you can really be excited about, then please read on… 


What You'll Be Doing: 

  • Be responsible for actively approaching potential new customers for Trustpilot by telephone, email and other channels.
  • Research all inbound leads, discussing Trustpilot with the key stakeholders in these businesses.
  • Research prospects and identify key stakeholders in order to generate interest and develop a good rapport within the Asian market.
  • Set up demos and calls between prospective customers and the sales executives.
  • Support our Sales Executives, who will work together with you to acquire new customers. 
  • Develop a high-quality pipeline for our sales teams via lead development and qualified sales opportunities.
  • Proactively seek new business opportunities in the market. 
  • Consistently reach and exceed key performance indicators including lead generation and qualified appointments on a monthly basis. 
  • Develop skills necessary for promotion to becoming a Sales Executive. 


Who You Are: 

  • Driven individuals looking for their first or second position in sales 
  • Fluent in Mandarin (Speaking, Reading and Writing) and English 
  • Ambitious, motivated and performance-orientated with the resilience to consistently overcome objection 
  • Aiming for a career in sales along with the desire to grow with our team 
  • Motivated by exceeding targets and performance measurement 
  • Professional persistence. 
  • Ability to think on your feet and make a compelling introduction to prospects 
  • HUNTER mentality 


We offer:

  • A range of flexible working options to dedicate time to what matters to you
  • Competitive compensation package + bonus
  • 25 days holiday (plus bank holidays) along with 2 (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
  • Rich learning and development opportunities supported through the Trustpilot Academy, LinkedIn Learning and Blinkist
  • Superannuation, salary continuance and life insurance
  • Full access to Headspace, a popular mindfulness app-based service designed to promote positive mental health and access to a 24/7 Employee Assistance Plan
  • Paid parental leave
  • Cycle to work scheme
  • A buzzy office with a fully stocked fridge and all the snacks and refreshments you can ask for There are also regular socials, lunches and fun offsite strategy sessions — and tons of opportunities to connect and have fun as a team
  • The opportunity to be involved in and support programs such as Trustpilot Women in Leadership (TWIL) – an employee-led initiative designed to foster strong leadership at Trustpilot by identifying, empowering and equipping high-performing women to move into leadership positions


Still not sure? 

We are Open to All, which means we want everyone to feel like they can see themselves at Trustpilot. We're keen to hear about your experiences as well as how you can help to create a fantastic culture for our amazing Trusties. So, don't worry if you're looking at this job description and feel like you don't meet all the requirements, we'd still really like to hear from you! 



About Trustpilot

At Trustpilot, we’re passionate about our mission to offer a free and open to all review platform, built on collaboration. For consumers, we’re a place to connect with and influence businesses. For companies, we’re a platform for progress; a way to improve and innovate by engaging and collaborating with consumers. 

We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be a tangible symbol of trust in an ever-changing world. With vibrant office locations all around the world and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas. 

Our purpose is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. 

A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go. 

Join us at the heart of trust.

Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences  are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religion, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.

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