Overview

A typical day working as a Sales Apprentice at Tarmac will mean you get to work as part of a team who are responsible in providing the best service to our customers and deliver competitive prices to secure orders and ensure customer queries are resolved. You will be a vital part of this team helping to provide the best experience for our customers and smash our sales targets!

Activities may include:

  • Taking inbound calls from customers querying materials and asking for prices. 
  • Outbound calls to customers who have jobs that have been priced.
  • Proactively calling customers looking for upcoming jobs. 
  • Investigate complaints and invoice queries from customers. 
  • Regular communication with other areas of our business such as the Transport and Operations Teams to understand any issues affecting orders. 

While learning in your day-to-day role, you will complete the Level 3 Customer Service Specialist qualification, providing you with knowledge and skills to support you in your exciting career. Further details of the qualification can be found here: ​

https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-specialist-v1-0.

Our people come from a variety of different backgrounds. The following transferable skills and qualifications are beneficial in this role:​

Required qualifications:

  • GCSEs (or equivalent), A-C or numbered equivalent (9-4) including English and Maths.

Skills:

  • Enthusiastic about starting a career in sales .​

  • Be motivated and take pride ​in doing a good job.

  • Good listening and communication skills .​

  • A team player​.

  • Willing to learn and develop.

Salary: Competitive
Location: Chester Le Street, County Durham, England
Job Reference: tarmac/TP/109/2328

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