Overview

Salary: £27,000 Plus Overtime

Shift hours: Permanent

Enthusiastic and energetic individual with passion for the restaurant business and focus on customer service. As a Hostess you will be the first impression on the guest, and will be responsible ensuring that every guest gets a personalised warm welcome. Customer experience is at the centre of our philosophy and therefore excellent communication skills, bright and engaging personality is a must! You will be expected to take ownership and responsibilities in delivering the best customer experience.

 

Meeting and greeting the clients

Making bookings

Dealing with guest requests

Being part of a team

Always improving customer service and standards

Follow policies and procedures

Working on shift patterns

Working on your feet with a hands on approach

Previous experience as a head receptionist in restaurant with similar standards

A good track record in delivering excellent customer service

Excellent communication skills with high level of English both verbal and written

High level of attention to detail

Be a team player, and respectful for any level of staff within our team

Be professional and reliable at all times

Experience of working with Open Table is desirable but not essential

Be able to multi task and work in a fast paste environment.

Reference: compass/TP/52395099/CB

Location: London

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