Overview

Salary: £10.35 – £10.35

Shift hours: Full Time

We currently have an opportunity for a Receptionist to join our team. This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression

  • Meet and Greet visitors to HME in a courteous and professional manner
    • Meet & Greet
    • Contact visitor sponsors in a timely manner to notify sponsors that their guests have arrived in Reception
  • Prepare and issue contractor / visitor passes
  • Ensure Visitors have a ‘Visitor Pass’ and those with Cars, etc. have passes for their
    • vehicles, if not issue them with one
  • Sign Visitors In & Out and collect passes
  • Maintain an efficient switchboard service and update the HME telephone directory as instructed / advised and to report any problems with the switchboard to the General Services Manager
  • Perform administrative duties as directed / required whilst maintaining a watchful eye on visitors and keeping the workstation and reception area clean and tidy
  • Record the number of visitors each day through reception
  • Fire Evacuation & Roll Call within ground floor meeting rooms
  • Responsible for meeting room bookings, ensuring rooms have the required equipment, clean and tidy
  • Report any defects in relation to meeting rooms to maintenance (i.e. broken chairs, electronic whiteboards not working etc)
  • Dealing with Emergency calls from Associates’ families etc.
  • Reporting any problems within toilets or reception areas ( lights not working, etc.)
  • Ordering taxis – visitors / associate requirements following HME policy
  • Carrying out any administration duties as required in relation to collating / preparing monthly reports
  • If international calls are required – switchboard need to dial and route through to the required extension
  • Any other tasks as deemed appropriate to the role to support the smooth operation of HME
 
  • SIA licensed advantageous but not essential, with willingness to receive 2 days training that may take place off site.
  • Computer literacy to ECDL Extra standard or very good Microsoft Office Experience – Excel / Word / PowerPoint
  • Good organizational and time management skills
  • Strong attention to detail
  • Ability to prioritize tasks and to work on one own and within a small team
  • Personable nature
  • Excellent telephone manner and previous switchboard experience
  • Ability to confidently interact with all levels of staff within HME and Sodexo
  • Ability to work flexibly 
 

Reference: SDX/TP/1030896/65039

Location: Birmingham City Centre, England