We are looking for a Quality Assurance Team Administrator to join our team to provide administrative support to the wider Quality team acting as the first point of contact for general Ofsted enquiries. 

You will have strong attention to detail and thrive working in a fast paced environment as part of a visible team within the business. 

About our schools:

  • General administration to the quality assurance team to support their function 
  • To work alongside operational teams and wider support services to ensure all relevant Ofsted registration work for new home openings is completed and to report on progress
  • To support with processes relating to Ofsted registrations and those connected with a registration, such as SC1, SC2 and SC3 processes 
  • Support the administrative processes required for when Ofsted arrive to inspect a home or school, such as granting IT access to digital systems to enable a smooth inspection 
  • Support staff who are required to be on the DBS update service and those that require GP health declarations linked to Ofsted registrations 
  • To support the Quality Assurance Manager with management of Regulation 44 visitors for new and existing homes
  • Complete and support registration for schools.
  • Support the Data Protection Officer with all GDPR concerns and audits and prepare information for the Board pack.  Assist and complete data protection assessments including SAR requests, data breaches, near misses.
  • Update policy control register for Ofsted policies, GDPR policies

What we’re looking for:

  • Confident when dealing with a wide range of people- face to face, written and verbally
  • Able to multi-task and manage a varied workload 
  • An understanding of Ofsted’s inspection and registration processes 
  • Strong IT skills
  • Excellent customer service
  • Friendly and approachable
  • Sense of humour
  • Helpful
  • Team player
  • Able to work on initiative
  • Professional
  • A role model for the Esland values

We can offer:

  • A salary of £23,400 working 37.5 hours per week 
  • 25 days annual leave plus bank holidays
  • Access to our holiday cottage in Darley Dales 
  • Enrolment into Esland pension scheme
  • Fantastic opportunities for career development
  • Cycle to work scheme
  • A £500 bonus via our ‘Refer a Friend’ scheme 
  • Monthly recognition awards
  • Relaxed dress code
  • Access to big-brand deals and discounts via our employee benefits scheme E-Together
  • A day off for your birthday (in addition to your holiday entitlement) 
  • Access to a holiday home based in the Peak District where you can stay for free, on the company!
  • The opportunity to make a real difference to a child’s life!

About Esland

With over 35 years of residential childcare experience, the Esland group now has more than 60 residential children’s and assessment homes, and three schools, that are spread across the Kent, Hertfordshire, Yorkshire, Derbyshire, Lincolnshire, Staffordshire, Wiltshire, Bedfordshire, Nottinghamshire, West Midlands and Northamptonshire regions of England. We strive to support our children to achieve their very best outcomes, through our bespoke residential care, education, therapeutic and activity-led wraparound services.

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