Overview
Booker are looking for a talented and motivated IT Support Analyst to provide desktop support to their Venus Wine and Spirit Merchants operations. The applicant should have a real aptitude for technology and thrive on providing an exemplary customer service to help improve customer satisfaction and cash profit.
This role is based in Tottenham on a 6 month fixed term contract.
- Desire to learn / add value / drive progress.
- Excellence in building positive relationships with business stakeholders.
- Good technical trouble shooting and analytical skills
- Ability to prioritise activities and organise own work schedule where applicable
- Good written and verbal communication skills, being able to communicate effectively and efficiently with colleagues, customers and suppliers.
- Ability to adapt quickly to change
- Willingness to learn new skills
- Customer service focus with a genuine passion to help colleagues and customers.
- Good understanding of working with Technology such as; Laptops, EPOS Systems, RF Devices, printers, desktop and server hardware, antivirus and remote support products.
- Knowledge of networking connectivity
- Service leadership skills.
- Consistent delivery of results.
- Ability to address, test, repair and service technical equipment
- Experience in an IT Support role or similar
- A solid grasp of Microsoft Windows and Office applications
- Knowledge of Office 365, Active Directory & Exchange administration.
Shift Hours: 38 hrs per week (On-Site)
Salary: Competitive