Overview

Booker are looking for a talented and motivated IT Support Analyst to provide desktop support to their Venus Wine and Spirit Merchants operations.  The applicant should have a real aptitude for technology and thrive on providing an exemplary customer service to help improve customer satisfaction and cash profit.

 

This role is based in Tottenham on a 6 month fixed term contract.

 

  • Desire to learn / add value / drive progress.
  • Excellence in building positive relationships with business stakeholders.
  • Good technical trouble shooting and analytical skills
  • Ability to prioritise activities and organise own work schedule where applicable
  • Good written and verbal communication skills, being able to communicate effectively and efficiently with colleagues, customers and suppliers.
  • Ability to adapt quickly to change
  • Willingness to learn new skills
  • Customer service focus with a genuine passion to help colleagues and customers.
  • Good understanding of working with Technology such as; Laptops, EPOS Systems, RF Devices, printers, desktop and server hardware, antivirus and remote support products.
  • Knowledge of networking connectivity
  • Service leadership skills.
  • Consistent delivery of results.
  • Ability to address, test, repair and service technical equipment
  • Experience in an IT Support role or similar
  • A solid grasp of Microsoft Windows and Office applications
  • Knowledge of Office 365, Active Directory & Exchange administration.

Shift Hours: 38 hrs per week (On-Site)

Salary: Competitive

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