✨ Join Our Team at IRIS Software Group as a Sales Manager ✨


Are you a driven and dynamic leader with a passion for sales, leadership and team development?


IRIS Software Group, the UK's leading provider of business-critical software and services, is looking for an experienced Inside Sales Manager to lead and inspire our Manchester-based sales team.


With over 40 years of industry experience, we span across a diverse range of sectors including accountancy, payroll, and education.


Why IRIS, and why this role? 🤔


At IRIS, we believe in empowering our team members to reach their full potential while delivering exceptional customer experiences. As an Inside Sales Manager, you'll play a crucial role in shaping the future of our sales team and driving the growth of our business.


The key mission of your role will be to..


Lead and Inspire 🤩

  • Team Leadership: Energize and lead a team of talented account managers, fostering a culture of excellence and continuous improvement.
  • Performance Management: Monitor and motivate the team to consistently achieve and exceed targets through regular coaching, 1:1 meetings, and team-building activities.
  • Training and Development: Identify skill gaps and implement structured training programs to ensure the team is equipped with the latest sales techniques and product knowledge.


Drive Success 🏆

  • Strategic Planning: Develop and execute strategic plans to enhance revenue generation, drive higher average order values, and maintain a competitive edge.
  • Best Practices: Establish and uphold tele sales standards, ensuring the team adheres to industry best practices and delivers top-notch customer service.
  • Product Knowledge: Stay abreast of market trends and competitor products, working closely with product management to keep the team informed and competitive.


Utilize your business acumen 🧠

  • Data-Driven Decisions: Analyze performance statistics and customer relationship management systems to make informed decisions and improve team performance.
  • Reporting and Forecasting: Assist in preparing reports, forecasts, and analyzing opportunities against targets to ensure the team’s success.
  • Customer Engagement: Engage with customers to handle complaints effectively and maintain detailed knowledge of our product offerings.


Key Responsibilities 👏


  • Generate Results: Drive the team to meet and exceed business objectives, ensuring consistent delivery against targets.
  • Continuous Improvement: Regularly assess team performance, identifying areas for improvement and development through structured coaching sessions.
  • Motivation and Monitoring: Keep the team motivated and manage performance, including handling absences and maintaining a high standard of accountability.
  • Recruitment and Training: Attract, recruit, and train top talent, ensuring the team is capable of meeting business demands.
  • Commercial Awareness: Develop strategies to improve revenue generation and maintain a deep understanding of market dynamics.
  • Collaboration: Work closely with product managers and training departments to ensure the team is well-informed and competitive.
  • Customer Focus: Maintain strong relationships with customers, ensuring their needs are met and exceeded.


Apply today before it's too late! 💥

If you're a results-driven leader with a passion for sales and team development, we want to hear from you! Join IRIS Software Group and be a part of our exciting journey to transform businesses with our innovative software solutions. Apply now for this exciting opportunity.


Location: Manchester

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