Overview

Helping people overcome barriers and achieve positive outcomes, you will make a difference by supporting young people and adults to participate in employment and career development, learning and training.

What will you be doing?  
  • On a daily basis you’ll help clients find and access employment development opportunities making positive links with local businesses.
  • Supporting clients both pre-employment and in work you will liaise with service providers and advice agencies to identify opportunities and employment pathways and provide a link with other employability programmes. 
  • Within this role you will undertake an initial diagnostic assessment with service users with a view to developing a personal action plan and identify suitable career development and learning programmes. 
  • You  will  maintain engagement with their clients, supporting them where to overcome barriers and, where appropriate, refer and support them into further progression opportunities and employment. 
  • You will be expected to provide accurate and timely uploading of information to maintain the CRM system of contacts, progression and outcomes against KPI’s for reporting and evaluation of outcomes.

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