Salary: Attractive hourly rate plus benefits.
Are you currently clock watching? Struggling for things to do to pass the time in your role. Then it sounds like you’re ready for a new challenge!
Not only will you learn all aspects around our industry and how we operate as a business. You will also be challenged as a Customer Service Assistant to learn the gradings and pricing of materials, and as these prices change on a day to day basis- its not easy!
Once you’ve met your challenge, you will become the fountain of knowledge of metal and this will give you the platform you need to succeed in your sustainable career.
You will be the first person our customers engage with when entering the depot, and the last person they see on the way out- so you truly do have an impact on our customers overall experience.
Your customer service experience will help you adapt to all situations, whether you’re dealing with a high rated customer or even helping a little old lady who needs advice on getting rid of her scrap. No two days are the same, working in a very fast paced environment whilst dealing
Alongside providing amazing customer experience for our customers, there’s plenty of other activities to keep you busy- so no need for clock watching. You will be wishing for more hours in the day. Activities such as recording, calculating and producing weighbridge tickets, ensuring a steady flow of traffic moving within the depot and carrying out necessary admin work.
As a Customer Service Assistant, you are also seen as the General Managers ‘right hand person’.
As you will organise and manage a diverse range responsibilities to help support with the smooth running of the depots operation.
So if you enjoy working in a fast-paced environment where no two days are the same. You have excellent communication skills and a genuine passion to deliver a world-class service to all customers. Then this position could be perfect for you.
Hours per week: Monday to Friday 07:00 – :16:30