Overview

Salary: £11.05 per hour

Shift hours: Permanent

Concierge 

Do you have impressive interpersonal skills? Are you an accomplished multitasker? Do you have a passion for impeccable customer service? If so, we’d love to hear from you!   

A new opportunity has arisen for a Concierge to join the Medirest Family. We are looking for new members to join our highly dedicated Concierge team, who deliver outstanding customer service for patients, visitors and staff.    

As a Concierge you will be the face of the hospital, often being the first point of contact for every visitor. You will be vital in helping the hospital deliver its life changing medical services; believe us when we say, this isn’t just any role, this is a role which will make a real difference.   

Concierge 

  • Provide general hospital information with a commitment to deliver the best levels of service.   

  • Deal with all enquiries professionally and confidentially.   

  • Act on customer requests and anticipate their needs 

  • Ensure telephone calls and emails are responded to in a timely manner.    

  • Assist with security matters and ensure fire evacuation is followed correctly.  

  • Passionate about patient care, with the ability to communicate effectively with all visitors and colleagues of the hospital.  

  • Possess good IT skills; fully competent in Microsoft Office and educated to GCSE level in English and Maths.   

  • Able to work under pressure with a flexible approach to meet the needs of the business.   

  • Confident working in a hospital environment and aware at times you will meet patients that are particularly unwell or showing signs of distress.   

  • It doesn’t matter if you’ve never worked as a Receptionist before. What does matter to us the most, is taking pride in what you do with a willingness to learn and go the extra mile.   

  • This position is subject to a Disclosure & Barring Service check; costs met by the employer.   

Reference: compass/TP/1528313/113064

Location: London

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