Centre Manager, Full-Time
Pools on the Park, Richmond

  • Are you an enthusiastic and self-motivated person with proven management skills?
  • Are you a friendly and confident communicator who enjoys working with a team to provide a great community leisure service?
  • Are you NPLQ, H&S & PPO qualified?
  • Then we need you to lead the team at Pools on the Park in Richmond.

Where you’ll be working
You’ll join the team at Pools on the Park, Old Deer Park, Twickenham Road, Richmond TW9 2SF. Facilities here include indoor main and teaching pools, heated outdoor pool and grounds, fitness suite, health suite, café and two studio spaces. The centre is open to the public 7 days a week from 6.30am to 10pm.

What you’ll be doing
You’ll lead the team and oversee the day to day operation of the Centre, so that it runs smoothly.

With direct supervision of up to 8 staff (and overall responsibility for a centre employing 60+ staff), you’ll be developing staff through 1-2-1, appraisals and team meetings.

Managing the financial performance of the centre, programming and marketing, developing IT systems, facilities management and health & safety will all be your responsibility.

You’ll also get “hands on” and be involved in the day to day plant operation, including topping up etc. with chemicals, backwashing and other associated duties, including water tests.

You’ll lead the team to ensure that customers are kept in a safe and secure environment, staff deliver great customer service and make sure all facilities are clean, safe and staffed, so that every customer has a great experience.

Have a look at the job profile online for full details on the varied role you can expect to be doing.

What we’ll need from you
Good communication and organisational skills are essential for this role.

You’ll need to have the following qualifications to be considered for this role:

  • Sports/recreation or management qualification.
  • National Pool Lifeguard qualification.
  • First Aid qualification.
  • Pool Plant Operators qualification.
  • Health & Safety Level 2 or higher qualification.

We’re looking for someone with significant experience in both a wet and dry leisure/sports facility, including facility and staff management. You’ll also need good knowledge of Health & Safety issues and an understanding of Diversity and Equality in employment and provision of service.

You’ll be working 36 hours per week on a shift rota. Shifts will include a mixture of early mornings, evenings and weekends.

What we can offer you
£36,219-£43,887pa (salary progression scale)

Starting salary is subject to qualifications and experience.

We can also offer working arrangements that will enhance your work-life balance.  These include a 36 hour working week (Full Time on Shift Rota) and a generous holiday allowance of 39 paid days per year (includes bank holidays), plus a wide range of learning and development opportunities. 

In addition, we offer a comprehensive range of staff benefits such as membership of the Local Government contributory pension scheme, childcare vouchers, new technology scheme, interest-free loans on annual travel cards, discounts with many leisure activities, restaurants, shops and other establishments.

Apply now
If you are suitably qualified and experienced, complete an application and tell us what makes you the best person for the job!

Please make sure you complete all stages of the application process as incomplete applications will be rejected.

Closing Date:  Wednesday 7 July 2021 at Midnight.
We will contact you after the closing date to let you know if you have been shortlisted for interview.

The closing date is given as a guide and we reserve the right to close this advert early, or once sufficient applications have been received. We strongly advise you complete your application as soon as possible to avoid disappointment.

Useful Information
Your health and wellbeing are our top priority. Should you become unwell due to Covid-19 during the recruitment process we would very much appreciate receiving an update from you as soon as possible.

Equality Statement
Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer.

Important Information
This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA).

Starting salary subject to qualifications and experience. Salary progression range £36,219 to £43,887pa