Salary: Starting Salary at £27,001, with future progression opportunities to £28,725 per annum

Shift Hours: Permanent

Administration Support Officer

Hybrid Homeworking with office base in Norwich

Full time, 37 hours per week (Monday to Friday)

Starting Salary BHA B3 at £27,001 per annum, with future progression opportunities to £28,725 per annum

Permanent Contract


About the role

We have an exciting opportunity for an Administration Support Officer to join the team. This role requires a candidate who has experience dealing with confidential administration and is a very organised individual to help support senior management.

Some of the main duties of the role will be:

  • To support, and deputise for, the PA to the Executive Operations Director.
  • Diary management, arranging meetings, organising travel and hotel accommodation, book training and conferences, arranging for payment of invoices, processing of credit card statements, and maintaining an efficient digital filing system.
  • To provide ad hoc administrative support to the senior management team within the Operations Directorate.
  • Contributing to the review and improvement of own/departmental practices and objectives.
  • To provide ad hoc support to the Executive Assistant, other PAs and Leadership Group members as required.

 For full details on the role, please see the job description.


About you

We are looking for an individual that has a minimum of 5 GCSE’s (Grade C / Level 4) or equivalent in Mathematics and English, as well as excellent verbal and written skills. A strong administration background with a minimum of 3 years proven experience covering varying work streams and working with senior managers.

Knowledge of using Microsoft packages is essential.

The ideal candidate will be organised and have the ability to maintain and handle confidential information in a sensitive manner.

A driving licence and access to own vehicle is essential as travel is required.

All team members and colleagues working for Broadland will always be expected to act in a manner that is consistent with our corporate values and behaviours, as detailed in the job description. 


About Us

Broadland Housing Association offers more than 5,500 quality homes across Norfolk and North Suffolk believing that everyone deserves a home that meets their needs; we offer a caring, effective and high-quality service that is fair to everyone. We are scored as one of the top 75 Best Companies to work for in the East of England, as well as being in the Top 25 Best Associations to work for by the Sunday Times Best Companies. 

Our team are provided with the digital tools to work from home as well as a supportive and flexible understanding of the challenges this sometimes presents. We are a Hybrid Homeworking employer – with a 60/40 split (60% home/up to 40% office). As the role requires attendance at Broadland premises candidates must live within a 75-minute commute of their office location (Norwich). Full details can be discussed at the interview process.

We offer staff many great benefits such as:

  • Enhanced annual leave starting from 22 days, increasing each service year up to a maximum of 27 days per annum, plus a day off for your Birthday, a Volunteering Day and a Personal day!
  • Generous contributory pension scheme!
  • Access to an Employee Assistance Programme to support you when you need it!
  • Health Cash Plan – claiming for things such as Eye Test and Prescriptions as well as many other wellness and money saving perks!
  • Opportunity for an Annual Bonus
  • Lots of Training Opportunities!

And many more – Please see our Benefits Document available on our website!

For full details or to apply, please visit our website: https://www.broadlandgroup.org/about-us/work-for-us/current-vacancies/  or contact our recruitment line on 01603 750109 and leave a message or email recruitment@broadlandgroup.org and we will get back to you.

Closing date: Wednesday 29 May 2024
Interviews to take place in person: Wednesday 19 June 2024

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